Shun Lee Palace

I ordered food from this place and it was terrible. Really bad. First of all, the white rice was bad. Didn’t even know that was possible. It tasted almost parboiled but at the very least, not fresh. Szechuan Prawns involved a few shrimp floating in about two cups of liquid. To me it seemed like someone had just cooked a few shrimp and poured store-bought sauce over them. Did not taste fresh and did not have good flavor. I can’t believe the restaurant charges $38 for this dish. Reviews are weird. I read so many great reviews of this place, read about it in the New York Times, and was so excited to try it. Is my opinion just really different than everyone else’s? Am I confused about what good Chinese food tastes like? All I can say is I grew up in NYC and spent many happy years eating delicious neighborhood Chinese. Shout out to Chef Ho’s on the UES. But I can’t find that anymore. All the Chinese I have tried over the past few years is worse than mall food.

Ate here and loved it! Probably was there for 30 minutes, quick and efficient. You don’t have to wait forever for your food but it’s not like they are pushing you out. That’s not even the best part, the food is amazing. Probably the best Lo Mein I’ve ever had. I feel as if some Chinese restaurants are rapidly declining in quality. Not this place! The building itself is beautiful as well. I would recommend it to all, and I’m definitely coming back.

Not sure how the restaurant is still open. The food does not taste good at all. If your a foodie like me, avoid this restaurant it sucks. Only a non-cook who doesn't know what good food taste like will enjoy Shun Lee Palace. I think the Crispy Beef is rat. Its texture was very odd. I sent it back to the kitchen. They were not able to tell me what part of beef it was. That was not good. The atmosphere was very low vibrational and some of the male Asian waiters are rude. Not worth a dining visit.

Of all Chinese restaurants without a doubt, this has the most delicious, unique & different Chinese food. Flavorful, great presentation & perfect portions. The staff is overly friendly, warm & welcoming. The decor is aweful! Is old, bad 80s decor & cheap looking. A good renovation with great Chinese decor will make this an exciting experience ! It is pricey but it's also worth it. Recommend it a lot.

Upscale, pricey, and meh. Seriously, that about covers it all - its elegant, the decor is calming, white linen on the tables, nifty art on the walls, etc. The service is about the same, elegant, refined, and that's when the hiccups start - it just doesn't follow through all the way (share plates offered, but not delivered, spilled tea, etc) The food is about the same too - good, but not *that* good, a tad over-oily, muted flavors, and all in all, not really anything befitting the price (or heck, anything much beyond a run of the mill Chinatown restaurant) So yeah, don't go...

On top of the mediocre food, I couldn’t believe how rude the service was even though originally we were only one of 3 tables—treated every request like it was an inconvenience. Not sure why, since every item we added makes their tip go up exponentially! $38 for shrimp with mayo on it? I didn’t like the fact that the server dropped a menu on the floor and placed it on my kids clean napkin, or that he had wiped his nose with his hand after setting ours. I don’t mind paying for good quality food, but with so many amazing Chinese establishments at half the cost I don’t know how this place has survived. Are UWS residents just not used to good food maybe?